Upon receipt of your order, an electronic invoice will be sent to the email address you provided. It is important that you enter a valid email address when you order. We recommend that you register this email to facilitate any possible exchange with customer service in the Future. The order confirmation (receipt) is also your guarantee and proof of purchase.
You can choose to pay your purchases by credit card or Paypal. If you opt for a credit card payment, all bank transactions are managed by Stripe. le d'ARTe does not process any credit card Numbers.
PAYMENT BY CARD
Pay safely with your Visa, American Express or MasterCard on the Internet. Your payment is processed by stripe, with a secure encryption and in compliance with the strictest banking standards. Your card information is forwarded directly to the bank and cannot be read or viewed by any entity other than your BANK. le d'ARTe does not charge any additional fees for card Payments. however, your bank can charge an extra fee based on your Card. When you pay your purchases by credit card, the initial conditions are applicable as soon as the card transaction is Approved. If no payment is received after your order has been validated, le d'ARTe reserves the right to cancel your order automatically.
Any order placed in the name of another person without his consent will be reported to the Authorities. le d'ARTe reserves the right to modify the prices and correct the incorrect prices for any order, as well as for any final sale. If a price is incorrect, le d'ARTe may be forced to cancel the purchase and repay the amount paid in the best way. This procedure can be done at any Time.
Customers have the option to return the order within 14 days from the date of Receipt. This right is only applicable when the product and its original packaging can be returned in the state in which they were received. Any customer wishing to exercise his right of return must contact le d'ARTe to obtain the return address of the Products. The cost of the return is handled by the customer. If a product is damaged during transport, contact le d'ARTe within 14 days to obtain information concerning Compensation.
le d'ARTe reserves the right to adjust prices, to pass on additional costs and to modify product information, in the image of product photos and offers, without notice. The product images and the proposed information texts describe the products as accurately as Possible. We cannot completely exclude the presence of any errors on the page, and we cannot guarantee that all the images faithfully reflect the true appearance of the Paintings and other design items. Images can vary depending on the color settings on your computer. All images should only be considered illustrations, and do not guarantee the correct appearance and Characteristics.
DELIVERY AND CANCELLATIONS
le d'ARTe ships its products Worldwide. Deliveries are carried out in cooperation with the postal services and their partners. You have the right to cancel your purchases and return the products delivered by contacting the customer service of le d'ARTe within 7 days after receipt of the products provided that the products have been unpacked and are in the same condition as when you received them. However, the customer assumes the risks associated with the transportation of the returned products to le d'ARTe.
Cancellations are not accepted. If the customer want to cancel the order, the customer is required to receive the order and contact le d'ARTe customer support for return. Cancellation is not valid until the customer has confirmed it with le d'ARTe, by e-mail or by Phone.
If a product is no longer available, le d'ARTe reserves the right to cancel the purchase and refund the amount paid to the Customer. le d'ARTe shall notify the customer in the event of replacement or availability of equivalent products.
TERMS OF CLAIMS
As a customer, it is important that you carefully check the goods and products upon receipt of your parcel, to ensure that the products are not damaged and are correct. If your product has been damaged during transportation, regardless of whether the damage is visible or concealed, you must report it as soon as possible to the Carrier. If you receive your product and find that it is damaged or does not match the model ordered, you must also contact us within 7 days from the date of Receipt.
Any claim must be made to our customer service using our contact form, available on the contact Page. Please specify the order number and reason for the claim; WE'LL Contact You quickly. The same goes for Returns. Defective products returned to le d'ARTe must be handled as if they had no defect. In any case, when returning, it is extremely important that the product is packaged so as not to be damaged during transport. le d'ARTe reserves the right to replace defective products with identical models. If the product is no longer available, the customer will receive a full refund. If a returned product contains no errors or defects, le d'ARTe will return the product to the Customer.
The liability of le d'ARTe in the event of an error in the delivery is limited to the existing conditions of Sale. For example, and in a non-exhaustive manner, le d'ARTe assumes no responsibility, direct or indirect, regarding problems of incompatibility, delivery times, periods of inactivity, loss of data, the need to carry out Additional work or any other damage of an economic nature.
le d'ARTe will be exempt from liability for damages and other penalties in the event of the inability to execute the contract, delay in its execution or circumstances beyond our Control. The liability exemption factors to be taken into account include government intervention, the application of new laws or the modification of existing laws, the absence of state, war, fires, floods, Labor disruptions, bans, restrictions, sabotage, bad weather or transport or lack of delivery of suppliers and exposure of the company to criminal activities affecting its Activities.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, such as trademarks and copyright, on the website and in the content published on it are held by le d'ARTe, its subsidiaries or its licensors. Any use of the site or its contents, and in particular the copying or storage of this content, in whole or in part, for purposes other than your personal and non-commercial use, is prohibited without the authorization of le d'ARTe.
The website le d'ARTe can include user-generated content from social media applications. le d'ARTe does not claim the rights of these contents (images, photos, videos, etc.) and assumes no legal responsibility for THEM. If, for example, you suspect a violation of copyright or any other right, or if you are otherwise offended by this content, please contact our customer service department.
All products remain the property of le d'ARTe until their full settlement.
Any fraud will be reported to the authorities, and le d'ARTe reserves the right to cancel any purchase in case of Suspicion.
le d'ARTe reserves the right to terminate your account and/or your right to use the website www.ledarte.net. In its sole discretion, for example, if le d'ARTe suspects that you have violated these terms and conditions of use. This termination can be done without notice.