Shipping & Return
Our artists will start painting immediately after your order. It will take 2-3 weeks to paint the artwork. We will ship your order within 1-2 business days after the painting is ready. You will receive an order confirmation and tracking number when your order has been shipped. The email will contain order details, shipment details, your tracking number, and a link to track your order.
Apologies! We are unable to change or cancel an order that has been confirmed.
We’re so sorry you didn’t receive your order! Let us take care of it. Please contact le d'ARTe support.
We are sorry, we are unable to process returns or refunds once a painting is sent out.
We are fully committed to making our customers happy, so we will send you photos as the painting progresses. Once you approve the photos, we will ship it out to you.
le d'ARTe is currently available in the United States and Canada and to some international destinations.
Orders that ship internationally are estimated to arrive between 4-10 business days. International orders are required to go through Customs, which might affect transit time.
Rest assured, we are working diligently to get your order delivered to you as soon as possible! We sincerely apologize for any delays in international shipping!